{"id":3,"date":"2024-08-29T22:36:07","date_gmt":"2024-08-29T22:36:07","guid":{"rendered":"https:\/\/www.myteslamate.com\/?page_id=3"},"modified":"2025-09-12T23:40:02","modified_gmt":"2025-09-12T23:40:02","slug":"privacybeleid","status":"publish","type":"page","link":"https:\/\/www.myteslamate.com\/nl\/privacybeleid\/","title":{"rendered":"Privacy and Cookie Policy"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>MyTeslaMate<\/strong> (the \u201cService\u201d) is operated by <strong>TESFLOW<\/strong>, 15 rue Saint Jean, 31130 Balma, France.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Data Controller is <strong>TESFLOW<\/strong>, represented by its Data Protection Officer (DPO):<br><strong>MyTeslaMate DPO<\/strong><br>Email: <a>contact@myteslamate.com<\/a><\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">I \u2013 GENERAL INFORMATION<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">This Privacy Policy explains how <a href=\"https:\/\/www.pappers.fr\/entreprise\/tesflow-943674374\" target=\"_blank\" rel=\"noopener\">TESFLOW<\/a> collects, uses, stores, and protects your personal data when you use MyTeslaMate, including the hosting of your <strong>TeslaMate instance<\/strong> and the connection to the <strong>Tesla Vloot API<\/strong>.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">TESFLOW complies with the <strong>General Data Protection Regulation (GDPR)<\/strong>.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">II \u2013 PERSONAL DATA COLLECTED<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We collect the following categories of data:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li><strong>Identification and contact data<\/strong>: first name, last name, email address.<\/li>\n\n\n\n<li><strong>Account data<\/strong>: MyTeslaMate login credentials, and Single Sign-On (SSO) with third-party providers (Tesla and Google).<\/li>\n\n\n\n<li><strong>Tesla vehicle data<\/strong> (via the Fleet API, with your consent): VIN, vehicle model, telematics data (location, trips, charging status, driving statistics, etc.).<\/li>\n\n\n\n<li><strong>Billing and payment data<\/strong>: payment method, transaction history, invoices.<\/li>\n\n\n\n<li><strong>Technical data<\/strong>: IP addresses, connection logs, cookies, browsing data.<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-paragraph\">We do not collect sensitive data as defined under GDPR (such as health or religious data).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">III \u2013 PURPOSES OF DATA PROCESSING<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your data is processed for the following purposes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Providing the MyTeslaMate service (hosting your TeslaMate instance).<\/li>\n\n\n\n<li>Enabling connection to the Tesla Fleet API and synchronization of your vehicle data.<\/li>\n\n\n\n<li>Managing subscriptions, billing, and contractual obligations.<\/li>\n\n\n\n<li>Providing customer support and technical assistance.<\/li>\n\n\n\n<li>Service improvement and analytics (in aggregated\/anonymized form).<\/li>\n\n\n\n<li>Compliance with legal obligations.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">IV \u2013 LEGAL BASIS<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Contract performance<\/strong>: hosting TeslaMate and accessing the Tesla Fleet API.<\/li>\n\n\n\n<li><strong>Consent<\/strong>: linking your account to Tesla or Google SSO, enabling data synchronization with the Tesla Fleet API, use of non-essential cookies.<\/li>\n\n\n\n<li><strong>Legitimate interest<\/strong>: improving the Service, preventing fraud, ensuring security.<\/li>\n\n\n\n<li><strong>Legal obligations<\/strong>: invoicing, accounting, regulatory compliance.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">V \u2013 DATA RECIPIENTS<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Your personal data may be shared with:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>TESFLOW authorized staff,<\/li>\n\n\n\n<li>Our technical providers (hosting, maintenance, payment processors),<\/li>\n\n\n\n<li>Tesla, as the provider of the Fleet API (subject to your explicit authorization).<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">We do not sell your data to third parties.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">VI \u2013 TRANSFERS OUTSIDE THE EU<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Some processing may involve data transfers outside the European Union (e.g., to Tesla in the United States). In such cases, TESFLOW ensures compliance with GDPR by using:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Adequacy decisions by the European Commission, or<\/li>\n\n\n\n<li>Standard Contractual Clauses (SCCs) approved by the European Commission.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">VII \u2013 DATA RETENTION<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Account data<\/strong>: kept for as long as your account is active and up to 3 years after termination.<\/li>\n\n\n\n<li><strong>Billing and payment data<\/strong>: kept for 10 years (legal requirement).<\/li>\n\n\n\n<li><strong>Tesla Fleet API data<\/strong>: kept only while your account is active and until the data is revoked.<\/li>\n\n\n\n<li><strong>TeslaMate instance data<\/strong>: stored only during the active subscription period, and deleted within 30 days of termination.<\/li>\n\n\n\n<li><strong>Cookies<\/strong>: retained for a maximum of 13 months.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">VIII \u2013 DATA SECURITY<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">TESFLOW applies technical and organizational measures to protect your personal data, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Encrypted communications (TLS),<\/li>\n\n\n\n<li>Secure password management,<\/li>\n\n\n\n<li>Prevent public access to your Teslamate,<\/li>\n\n\n\n<li>Data backups,<\/li>\n\n\n\n<li>Restricted access to authorized personnel only.<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">IX \u2013 YOUR RIGHTS<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In accordance with GDPR, you have the following rights:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Right of access,<\/li>\n\n\n\n<li>Right of rectification,<\/li>\n\n\n\n<li>Right to erasure (\u201cright to be forgotten\u201d),<\/li>\n\n\n\n<li>Right to restriction of processing,<\/li>\n\n\n\n<li>Right to object,<\/li>\n\n\n\n<li>Right to data portability,<\/li>\n\n\n\n<li>Right to withdraw your consent at any time.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To exercise your rights, please contact our DPO:<br><strong>MyTeslaMate DPO \u2013 TESFLOW<\/strong><br>15 rue Saint Jean, 31130 Balma, France<br>Email: <a>contact@myteslamate.com<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You may also file a complaint with the <strong>CNIL<\/strong> (<a href=\"http:\/\/www.cnil.fr\" target=\"_blank\" rel=\"noopener\">www.cnil.fr<\/a>).<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">X \u2013 COOKIES<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The website <a href=\"http:\/\/www.myteslamate.com\/nl\/\">www.myteslamate.com<\/a> uses cookies:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Strictly necessary cookies<\/strong>: required for the Service to function.<\/li>\n\n\n\n<li><strong>Analytics cookies<\/strong>: to measure usage and improve performance.<\/li>\n\n\n\n<li><strong>Personalization cookies<\/strong>: used only with your consent.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can manage your preferences via your browser or our cookie manager.<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<h2 class=\"wp-block-heading\">XI \u2013 CHANGES TO THIS POLICY<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">TESFLOW may update this Privacy Policy from time to time. Users will be notified of significant changes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>MyTeslaMate (the \u201cService\u201d) is operated by TESFLOW, 15 rue Saint Jean, 31130 Balma, France. The Data Controller is TESFLOW, represented by its Data Protection Officer (DPO):MyTeslaMate DPOEmail: contact@myteslamate.com I \u2013 GENERAL INFORMATION This Privacy Policy explains how TESFLOW collects, uses, stores, and protects your personal data when you use MyTeslaMate, including the hosting of your &#8230; <a title=\"Privacy and Cookie Policy\" class=\"read-more\" href=\"https:\/\/www.myteslamate.com\/nl\/privacybeleid\/\" aria-label=\"Lees meer over Privacy and Cookie Policy\">Lees verder<\/a><\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-3","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/www.myteslamate.com\/nl\/wp-json\/wp\/v2\/pages\/3","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.myteslamate.com\/nl\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.myteslamate.com\/nl\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.myteslamate.com\/nl\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.myteslamate.com\/nl\/wp-json\/wp\/v2\/comments?post=3"}],"version-history":[{"count":4,"href":"https:\/\/www.myteslamate.com\/nl\/wp-json\/wp\/v2\/pages\/3\/revisions"}],"predecessor-version":[{"id":4094,"href":"https:\/\/www.myteslamate.com\/nl\/wp-json\/wp\/v2\/pages\/3\/revisions\/4094"}],"wp:attachment":[{"href":"https:\/\/www.myteslamate.com\/nl\/wp-json\/wp\/v2\/media?parent=3"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}